Window Fitter

Window Fitter

Outline of the Role

Reporting to the Planned Manager, the Window Fitter Operative will deliver all works for the Capital Investment Programme to assets and estates in a Value for Money and efficient manner, providing excellent internal and external customer service in line with business objectives, budgets and growth for the successful delivery of the repairs and maintenance works. All Window Fitter Operatives have a responsibility to encourage and support learning & development opportunities for Apprentices, integrated within the work experience provided by our company. This post will enable Accord to continue and expand on its status providing customers with an excellent customer service.

Key Tasks

To work alongside all colleagues to deliver planned and improvements to properties in line with Accords Business Plan

Working to a high quality finish

Ensuring all properties meet the required standards, in an agreed time frame to maximise resident satisfaction and contribute to business performance and financial strength

Participating in new initiatives

Responding promptly to customer complaints and being proactive in dealing with service failure

Reporting to the relevant operational teams and for participating in working groups across Accord

To ensure appropriate upkeep of Accords assets, vehicles and equipment

Work within, and ensure the implementation of Accord policies and procedures

Demonstrate an understanding and commitment to Customer Care.

Carry out additional duties and functions as requested.

Promotes a "one team" culture

Adhering with the Group health and safety systems and procedures and relevant health and safety legislation by following approved safe systems of working.

Ensuring that good standards of housekeeping are maintained within their area of responsibility.

Checking that any safety devices within their area of responsibility are correctly fitted, adjusted and maintained by a competent person and are in good working

Seeking advice and guidance from the Planned Works Supervisor or the Planned Manager on any matters relating to health, safety or welfare which are outside their scope of authority or expertise.

Person Specification

Substantial experience of installing PVCU windows, doors to domestic properties with particular attention to Patio & Composite Doors

The ability to install and finish to a very high standard on a continual basis is absolutely essential

Very good/fluent verbal English and written English

Excellent communication skills

Excellent time management and organisation skills

Basic numeracy and literacy skills

Basic IT skills

Ability to organise and plan ahead

Full clean UK Driving Licence

Basic health and safety knowledge

Experience of working within domestic properties

An understanding of Housing Associations delivery is preferable.

If you are interested in this position, please APPLY NOW. For more information, contact Lois Weston in the recruitment team on (phone number removed) or (url removed)