Trident Group has over 50 years of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £32m and owns assets close to £170m.
The Group includes Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance; Trident Reach, a registered care and support charity providing services (homeless, mental health, young people, older people, BME groups and domestic violence) to people in the Midlands.
About the role
As a Lead Worker you will be providing early and targeted support to aid the recovery and resilience of single adults or childless couples with multiple vulnerabilities, working flexibly across the city supporting young people in their own accommodation, in locations of their choice and if/when they change accommodation.
You will support vulnerable adults customer group to develop the knowledge and skills they need to better manage their lives, including accessing appropriate services, empowering them to build successful relationships within their community, improving health and well-being and increasing levels of independence as they move through a prevention pathway model
We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities:
* Excellent communication skills as well as a customer focussed approach are essential
* Proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory
* Experience of agile working across locations to support a case load of customers
* A working knowledge of legislation in regards to delivering support to young people
* Experience in facilitating customer involvement
* IT Literate and competent with word, excel, support planning software and database management and creation
* Maintaining accurate records that capture identified outcomes and Key Performance Indicators.
* Ability to manage competing priorities and work to deadline
* Understand the wider strategic and legislative framework and associated outcomes.
All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live with in the UK
All roles will be subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS). Please be aware you will need to complete an enhanced adults DBS check before taking up the role.
We welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation
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