Alexa is the ground-breaking, cloud-based intelligent agent that powers the
Amazon Echo and other devices providing voice forward interfaces. Our teams
create the science and technology for the language understanding and automated
question answering behind Alexa. Our goal is to delight our customers by
delivering the world s best voice based personal assistant. We ve solv
many complex problems to get to where we are today, but there are still plenty
of challenges ahead of us, and Alexa is getting smarter every day. We believe
voice will fundamentally improve the way people will interact with technology.
If you do to, then come and join us!We re part of a huge research and
engineering effort on Alexa, our primary focus combines natural language
processing, acquiring large volumes of structured knowledge, and building
autonomous machine reasoning to enable customers to get answers to questions in
the most natural way possible.In the Answer group we build low latency systems
to reason over semantic knowledge at scale, we re responsible for answering
customer questions, generating natural and fluent answers in multiple
languages, reasoning over Alexa s semantic knowledge, and measuring the
success of our own and partner groups. This is complex and cutting-edge
technology at a truly global scale; there are tens of millions of Alexa devices
out there and we see traffic from all of them.We are looking for a strongly
technical, customer-focused Senior Technical Program Manager with a start-up
mentality and skills that span software engineering, research science, program
management, and strategic vision.In this role you will be responsible for
scoping and delivering large projects end-to-end. Responsibilities include
collection of business and systems requirements, writing specifications,
driving project schedules from design to release, and managing the production
launch. You will lead and coordinate design and implementation efforts between
teams across Amazon to develop optimal solutions for new features, verticals,
and markets. You will be expected to make appropriate trade-offs to optimize
time-to-market, clearly communicate goals, roles, responsibilities, and desired
outcomes to internal cross-functional and remote project teams.The right
candidate will possess a strong program management background, will have
demonstrated experience leading medium to large projects, and will have a well-
rounded technical background in current web technologies. You must be able to
thrive and succeed in an entrepreneurial environment, and not be hindered by
ambiguity or competing priorities. This means you are not only able to develop
and drive high-level strategic initiatives, but can also roll up your sleeves,
dig in and get the job done.As a Senior TPM, you will be required to:
Anticipate bottlenecks, provide escalation management, anticipate and make
trade-offs, and balance the business needs versus technical constraints.
Drive large, complex projects and break them down into manageable pieces,
develop functional specifications, then deliver them in a timely manner.
Drive communication and lead meetings with customers and executives. Your
program management and communication skills allow you to effectively drive
written and verbal communication, to lead meetings with engineers, scientists,
program managers, customers, and executives, seamlessly adapting information
for use by key stakeholders. Your domain knowledge enables you to translate
feedback into actionable items for engineering and research teams.
Drive automation and standardisation of processes for analysing, building and
deploying answering, language generation, and analytics systems across products
and locales. Your software engineering and program management background allow
you to drive design and implementation of fully automated pipelines working
across products and locales. Your research background and start-up mentality
inform you about the right trade-offs between a research and production
platform. Your domain knowledge helps you to establish standardised data
schemas and APIs across teams.
Drive and coordinate the development of new features for the question answering
system. Your research and semantics background enable you to define
requirements on new features and products. Your program management skills and
start-up mentality allow you to execute on complex roadmaps under tight time
and resource constraints.Basic qualifications
Bachelor of Science in Computer Science, or equivalent.
Total 10+ years of industry experience in planning, tracking, and delivering
3+ years’ experience managing complex technology projects.
Experience with project delivery for large, cross functional projects.
Experience managing projects and teams in an Agile environment.
Excellent verbal and written communication skills; ability to simplify complex
topics for broad audiences, both business and technical teams.
Capable of taking initiative and working with minimal direction; a self-starter
even when assignments are vague or undefined.
High attention to detail and proven ability to manage multiple, competing
priorities in a fast-paced environment.Preferred qualification
Master of Science in Computer Science, or equivalent.
A deep understanding of software development in a team, and a track record of
shipping software on time.
Strong sense of ownership, urgency, and drive, and a track record of delivery.
Passion for building new products in a fast paced, team-oriented environment.
Understanding of system architecture and OO design.
Experience in development of distributed, scalable systems and high-volume
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