Are you interested in delighting Alexa customers around the world? Come join us
and help shape Alexa’s future. We have a unique position in the Alexa AI
Knowledge team to solve interesting problems related to Alexa s Speech
Recognition (ASR) capabilities for Question-Answering in the many languages she
Our challenge is to ensure Alexa answers every question in any language, on any
topic, at any time. “Who won the football match?”, “How long till Diwali?”,
“How old is Dresden Cathedral?” We aim to answer these questions the first time
they are asked in a way that s natural, engaging, and fun.
We re looking for a Software Development Engineer to own and implement non-
trivial software targeted at reducing the friction customers feel when Alexa
doesn t understand a user s spoken question or where it requires repea
or rephrasing to get an answer. The ideal candidate cares deeply about the
customer experience, well-designed systems, and helping their colleagues raise
the bar each day. This person will help us continually rethink the problem and
is fluent in using data-driven arguments in writing to inspire and influence a
range of audiences.
We sit at the center of the product with an opportunity to make a large and
long-lasting impact. You will have the opportunity to own and affect real
change to the product and business. You will also be at the cutting edge of
computational linguistics and NLP, with stakeholders and customers around the
This job will test your skills across the board. Interesting problems? Check.
Ability to deeply understand Speech Recognition, Knowledge Graph, and Search
technologies? Check. Access to large data sets? Check. Not to mention: you will
influence our technical architecture, deploy changes that impact millions of
customers, and mentor scientists and engineers across Alexa.
And while the challenges are big and the pace fast, we have fun while we re
at it. It s a high-energy, good-natured, and supportive environment. If you
think you have what it takes to change the world, then apply to join us. We
work hard, have fun, and make history at Amazon!
This position is based in Cambridge or London with at least one day per week in
Cambridge and requires periodic international travel (quarterly).
* 5+ years industry experience in Speech Recognition or NLP
* Ability to communicate crisply and logically in writing
* Fluent in Java or C++ with working knowledge of Python
* Experience with iterative statistical model development (e.g. training
* Experience with international and language expansion programs
* Strong bias for action with a “get it done” attitude
* Bachelor s degree in Computer Science
* A passion for Alexa, voice-forward technology and spoken languages
* Experience with Question-Answering systems
* Amazon is an Equal Opportunity-Affirmative Action Employer Minority
Female/Disability/Veteran/Gender Identity/Sexual Orientation
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