Our Amey team of 16,000 provides consulting and infrastructure support services. We make a difference by designing, building, maintaining and investing in our country's services and infrastructure including the UK's road and rail infrastructure, keeping schools safe and clean, managing the UK's defence estate, safely escorting prisoners and keeping prisons and courts secure. We also collect and process waste, as well as deliver key utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on.
What is the purpose of this role?
Act as the stakeholder interface on site to the delivery of all Amey contractual outputs and manage Supply Chain to ensure that all statutory, mandatory and reactive performance indicators are consistently achieved within area of responsibility.
What will this role involve?
Oversee the effective, compliant and timely delivery of maintenance and response works in accordance with statutory legislation and MoD Mandatory requirements, complying with all Health and Safety and Environmental standards and policies.
Monitor Supply Chain work teams to ensure suitably qualified and experienced operatives are directed to relevant tasks and ensure that all operatives have appropriate vehicles, equipment and skills to perform relevant tasks.
Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved.
Review Risk Assessments and Method Statements to ensure they are to an acceptable standard and, where required, act as Method Statement Coordinator to ensure a consistent approach at site.
Record all tasks against the appropriate assets in the WorkManager system, including work in progress and completed job inspections, and ensure all documentation relating to maintenance and response works is completed, recorded and distributed in a timely manner.
Review site risk registers, follow maintenance and management processes and notify Management of any defects on equipment or systems.
Ensure, as far as reasonably practical, that all persons on site observe the requirements of JSP 375, work closely with the Mobile Authorised Persons team to ensure compliance and, where required, deliver the requirements for Working at Height and/or Confined Spaces appointments.
Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person.
Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person.People Responsibilities
Support management in providing optimal solutions to customer requirements including acting as a single point of contact (SPOC) to resolve end user issues.
Understand operational priorities of the HoE, develop and maintain close working and effective relationships with Defence Infrastructure Organisation (DIO) and end users to pro-actively support estate activities and provide professional and technical advice as required.
Support end users in the development of new work requirements including the provision of formal Additional Works project submissions.
Assist in the resolution of complaints in a timely and satisfactory manner.
Support the Helpdesk in responding to requests for professional and technical advice.
Provide sufficient and timely supervision, assessment and coaching to ensure teams are performing to agreed service levels, ensuring effectiveness and value for money.
Coordinate the day to day activities of the site team, monitor the safe working of Skilled Persons, and ensure all operatives follow the requirements for JSP 375.
Pro-actively support a safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance and realise their full potential.Commercial Responsibilities
Manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money.
Work with all stakeholders to support the management and mitigation of contract risk.
Contribute to the production of ESTS and FASP across the establishments within your area of responsibility.
Ensure operations are delivered efficiently and economically in order to promote a profitable business for Amey.
What are we looking for?
Demonstrable experience of managing and supervising staff in Construction, Property Maintenance or related field including:
Management of the operational delivery of Estate Management tasks
Leading an operational team to achieve KPIs
Planning, directing and controlling activities
Management of Safe Systems of WorkExperience of supervising site operations, including:
Planning, directing and controlling activities
Agreeing scope and priorities of work
Proactive performance management
Ability to solve problems and make decisionsSignificant practical experience in Construction, Property Maintenance or related field including:
Experience of operating in an MOD environment
Working knowledge of CDM regulations
Experience of the Asbestos at Work Act, DDA, energy performance, Sustainability etc.
NEC3 contract requirements
Familiarity with geography and establishments within area of responsibility
Training & Qualifications
HNC, or equivalent, level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience
Management level qualification in H&S and Environment (e.g. SMSTS)
Continuing Professional Development
Developed IT skills (e.g. Excel, Word etc.)
Associate Member of British Institute of Facilities Management
Accredited training qualification in Asbestos Responsible Person, Legionella Responsible Person, Authorised Person Training, Emergency First Aid, Fire Safety
Familiarisation with WorkManager applications
Lead by example across the Amey contract and by achieving objectives and consistently demonstrating the Company values.
Motivate local site team through clear, effective direction, delegation and decision making and strive for excellence in personal and site objectives.
Make sound and timely decisions, using technical knowledge and practical experience.
Build strong relationships with local MoD personnel and the end user to ensure excellent delivery of the Amey contract.
Build and maintain effective collaborative relationships, within the Amey contract seeking to achieve benefits of joint value.
Able to influence and negotiate effective delivery within the remit of the Amey contract
Maintains high standards for quality and achievement in a changing environment and maintains focus to deliver results.
Plan resources effectively and monitor against clear objectives, ensuring milestones and targets are met.
Through the use of available technology produce and analyse data, maintain accurate records and identify problems within area of remit.
Work in compliance with Amey processes and identify and share effective ways of working within the Amey contract.
Manage cost and value for money utilising technical knowledge and experiential experience.
Takes responsibility for the implementation of Health & Safety processes on site and shares effective ways of working within the Amey contract.Demonstrate a sound understanding of Construction & Property Maintenance processes and maintain focus on site compliance to deliver results