DBA Support Engineer

We are looking for a DBA support engineer to to join our, vibrant community of professionals within the Security & Information Systems Division of Leonardo. We are looking for creative thinkers who have a passion for applying technology to solve real world problems and developing our next generation of world beating products.

Reporting to the NAS Service Manager within the Cyber Division, you will be responsible for supporting the National ANPR Service (NAS) with SQL Server DBA expertise.

You will be part of the Homeland Security and Critical Infrastructure Protection civil domain of Leonardo in the UK, with a focus on a large scale strategic integrated Security Surveillance and Control Systems programme. We are currently running major programmes to provide civil surveillance protection solutions at national scale and protecting critical infrastructure assets.

This is an exciting opportunity to work on the support of a truly unique capability where we are delivering Leonardo Capability into both the largest ANPR and largest surveillance system in the world, processing over 55 million vehicle movements per day & with a dataset of over 60 billion records.

About Leonardo Cyber Security Division

Leonardo's Cyber Security Division delivers a full range of systems & solutions for complex & mission critical environments where the security of systems & facilities are paramount. Leonardo is ISO 27001 accredited & NCSC certified.

Within the Cyber Security division the Police & Homeland Security Sector is at the forefront of supplying technology & services for both civil & defence markets, in both the UK & around the world, to enhance the capabilities of customers & is led from the Basildon Site with teams based across the UK to best address the aims & vision of the division.

Key Responsibility Areas

You will be responsible for implementation, configuration, maintenance, fault diagnosis & performance of the NAS system & the critical SQL Server systems, to ensure the availability & consistent performance of Leonardo's EOC application as required to successfully achieve the agreed performance of the National ANPR Service (NAS). This position requires solid technical skills, as well as excellent interpersonal & communication skills.

You will be a critical part of the live service support team (Leonardo Resolver Group). The team will be responsible for monitoring the stability and performance of the NAS, diagnosing & resolving incidents, working collaboratively with our development team and with the Home Office, their third party service providers (e.g. Sungard – Platform as a Service provider) & the Law Enforcement Agency's (LEA). You will provide SQL database expertise to the team, carrying out root cause analysis, investigating log files & debugging to resolve performance incidents. You will also support the implementation of future releases of our application and proactively identify risks and drive continuous improvement. You will work closely with the Service Manager and others in the support team to meet our demanding service targets.

For this role we are looking for you to have the flexibility to work a 24/7 on call shift pattern (potentially 1in4). A usual working week would be normal office hours with flexible working. There will be business requirements at time to travel, so ability to travel is also required. You must be able to become MOD SC, Home Office SC & NPPV3 security cleared for this role.

How will we support you?

We offer fantastic opportunities for learning, development & professional growth. We want to support you & encourage you to fulfil your potential through:

Flex-leave schemes: We offer our employees the time & flexibility they need to enjoy a balanced life
Annual leave: We offer 25 days holiday plus 8 bank holidays
Supportive relocation package: to make your move to Bristol even more attractive
Award-winning pension scheme: Our multi-award-winning pension scheme includes generous employer contribution
Employee discount schemes: We offer you & your family an attractive range of discounts from retail & cinema to hotel bookings & vehicles benefits
Reserve Forces: We provide positive support to the & allow employees who are Reservists to take additional time off
Free parking: This is available on or near all our sites
Salary sacrifice schemes including childcare voucher scheme: We encourage working parents to save money on childcare by offering them several advantageous facilities & vouchers
Career break: Where appropriate, we support our employees in pursuing other interests outside the workplaceTo find out about our Company benefits please visit:

Skills, Qualifications & Knowledge Required

We're looking for you to have the following skills

Technical

Expert MS SQL Server Administration experience required
Performance analysis and debugging
Measuring SQL server performance and suggesting evidence based improvements
Deadlock resolution
Compression analysis
Experience in AOAG (always on availability group)
Using SQL Server Profiler and extended events
MS Windows Server and active directory
VM Ware
Scripting
Linux (preferably Red Hat)
Analysing event logs
C # knowledge
Assessment of designs and test resultsNon-technical

Excellent Analytical & Problem Solving skills
Organised – able to prioritise and multi-task, make effective decisions.
Customer focus
Able to communicate clearly and appropriately within the company and with customers
Drive & Commitment
Ability to follow process and improve it
A credible ambassador for Leonardo
Commercial awareness and business understanding
Capable of working independently and collaboratively.
Ability to work remotely with minimal supervision
You must be able to become MOD SC, Home Office SC and NPPV3 security cleared for this role (5 years UK residency)