An exciting opportunity has arisen for a Community Liaison Co-ordinator to join The Maria Mallaband Care Group who has a current portfolio of over 80 homes. You will be an important part of a growing and developing sales & marketing team. A clinical background would be an advantage. Therefore, applications from nurses and clinical professionals with suitable skills are welcome.
Commutable from Leeds/Harrogate/York/Ripon and surrounding areas
Competitive Package including commission, depending on experience,
Reporting to the Group Sales & Marketing Director and working closely with the Home Manager the successful candidate will be responsible for supporting the home with the 360 sales & marketing processes. A clinical background would be a distinct advantage as the ability to carry out assessments will enhance the enquiry process.
As an integral part of the care home team you will be the first point of contact to support individuals and families through what can be a difficult and emotional process. Your main objective will be to meet targeted budgeted occupancy by ensuring the effective generation and processing of enquiries at the home.
Your time will also be spent in the local community, building stakeholder and key referrer relationships to identify promotional opportunities and raise awareness of the care home. You will ensure all marketing collateral and online presence is current and good news PR stories are created to be posted regularly.
Our ideal Community Liaison Co-ordinator will have the following skills and values:
A clinical background (nurse, clinical professional) would be an advantage, but not essential
At least two years' experience in sales would be desirable.
Direct experience handling care enquiries and liaising with families with in a care environment would be an advantage.
Experience within a care or hospitality environment desirable.
Excellent verbal and written communication skills.
An organised and efficient approach.
A self-starter with an ability to motivate self and others.
A caring empathetic nature.
Strong relationship building skills.
In return for this you will receive a competitive salary package plus:
25 days annual leave + bank holidays
Fully funded training
SimplyHealth cover after one year of service, inc. cashback on medical and dental expenses
PerkBox – a range of discounts and free monthly offers for a variety of high street shops and restaurants
Childcare voucher scheme
NEST pension plan
Rewards for 5, 10, 15, 20 and 25 years service
Annual staff recognition MMCG Care Awards
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